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Store Rules
Thank you for using 24Karats Delivery Service!
(1) Delivery Hours: 9AM - 8PM; Expect a wait of 1-2 hours.
(2) Orders placed after 8 PM will be delivered before 10AM the next day.
(4) The driver will call when near; please answer and have a valid ID ready.
(5) Use promo code TENPERCENTOFF for a membership discount!
(6) Shipping is available within Alberta.
(7) No refunds on delivery fees for customer-related issues (e.g., no valid ID or underage).
(8) Pickup Order Notes
For online orders, the name on the credit/debit card used for payment must match the name on the valid government-issued ID presented at pickup.
You must also bring the same physical card used for the online transaction when coming to the store to collect your order.
Orders may not be released if the cardholder name and ID do not match or if the original card is not presented at pickup.
